by Bruce Hanson | Mar 16, 2020 | Communication
Listen to Understand In my last article, I wrote that sometimes, no matter what we say in response to a question, the listener is focused only on the answer they want to hear, and not on your actual reply. I think it may be because we often get too specific in how we... 
by Bruce Hanson | Feb 17, 2020 | Communication
Art of Listening An interesting thing happened to me the other day. A board member of an influential corporation asked me how our firm helps businesses achieve excellence and grow. I was really pleased to get this question, because most often I simply get the...
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