Articles

Thought Leadership
Business Improv

Business Improv

Remember the TV show “Who’s Line is it Anyway?” It’s an improv show packed with wild and funny sketches, recorded in front of a live audience. The comedian actors and actresses are hilarious in this. The show came to the US from the UK if I recall. Both series are...

Leadership Confidence

Leadership Confidence

Have a great day! Sounds very cliché, right? But when someone says this, they probably mean it, even if they aren't really thinking about it - or about you - too closely. Most people who say this really do want you to have a great day. Can you imagine if someone said,...

Team Building 101

Team Building 101

When I was very young, I had it all figured out. I was going to be an astronaut. I got busy learning about astronomy, mathematics and the physics of flight. I drank Tang (if you know what this is, you’re just as old as me!). Of course when summertime came, I...

Listen to Understand

Listen to Understand

In my last article, I wrote that sometimes, no matter what we say in response to a question, the listener is focused only on the answer they want to hear, and not on your actual reply. I think it may be because we often get too specific in how we think, talk and ask...

Art of Listening

Art of Listening

An interesting thing happened to me the other day. A board member of an influential corporation asked me how our firm helps businesses achieve excellence and grow. I was really pleased to get this question, because most often I simply get the proverbial “what do you...

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