Articles

Thought Leadership

Business Improv

Remember the TV show “Who’s Line is it Anyway?” It’s an improv show packed with wild and funny sketches, recorded in front of a live audience. The comedian actors and actresses are hilarious in this. The show came to the US from the UK if I recall. Both series are...

Leadership Confidence

Have a great day! Sounds very cliché, right? But when someone says this, they probably mean it, even if they aren't really thinking about it - or about you - too closely. Most people who say this really do want you to have a great day. Can you imagine if someone said,...

Team Building 101

When I was very young, I had it all figured out. I was going to be an astronaut. I got busy learning about astronomy, mathematics and the physics of flight. I drank Tang (if you know what this is, you’re just as old as me!). Of course when summertime came, I...

Listen to Understand

In my last article, I wrote that sometimes, no matter what we say in response to a question, the listener is focused only on the answer they want to hear, and not on your actual reply. I think it may be because we often get too specific in how we think, talk and ask...

Art of Listening

An interesting thing happened to me the other day. A board member of an influential corporation asked me how our firm helps businesses achieve excellence and grow. I was really pleased to get this question, because most often I simply get the proverbial “what do you...

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